Appointment booking process

FILL IN YOUR MEDICAL DETAILS

CHOOSE YOUR PREFFERED APOINTMENT DATE & TIME

SELECT A SERVICE & MAKE A PAYMENT

STEP 1: FILL IN YOUR MEDICAL DETAILS

Personal Information

Medical Information

Goals and Expectations

Consent

I understand that the information I provide in this form will be used to help guide my genetic consultation session and may be used for my personalized genetic assessment. I consent to the collection and use of my data as per GeneTrans’ privacy policy.


GeneTrans Privacy Policy Effective Date: 01.10.2024

At GeneTrans, we are committed to protecting your privacy and ensuring the security of your personal and genetic information. This privacy policy outlines how we collect, use, and protect your data in accordance with relevant data protection laws, including the General Data Protection Regulation (GDPR).


1. Information We Collect

We collect the following types of information:
Personal Information: Name, contact details (phone number, email address), date of birth, and other information provided through client intake forms.

Health and Genetic Information: Details related to your medical history, genetic test results, family health history, and other information shared during consultations.

Payment Information: When applicable, we collect financial information such as credit card or bank details for payment purposes.

Usage Information: Data related to how you interact with our website or online services, such as cookies, IP address, and browsing activity.


2. How We Use Your Information We use your information for the following purposes:

Consultation Services: To provide personalized genetic counseling and to tailor our services to your specific needs.

Communication: To contact you regarding your appointments, provide information, and answer any inquiries.

Improvement of Services: To analyze trends and gather feedback to improve our services.

Legal Compliance: To comply with applicable laws and regulations regarding data protection.


3. Data Sharing and Disclosure GeneTrans does not sell, rent, or share your personal or genetic information with third parties, except in the following circumstances:

With Your Consent: We may share your information with healthcare providers, laboratories, or specialists if you have given explicit consent.

Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.

Service Providers: We may share information with trusted service providers (e.g., payment processors) who assist us in providing our services. These providers are bound by confidentiality agreements.


4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.


5. Data Retention

We retain your personal and genetic information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time, subject to legal and contractual limitations.


6. Your Rights

As a data subject, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You have the right to correct any inaccurate or incomplete data.

Deletion: You can request the deletion of your data in certain circumstances.

Restriction: You can request the restriction of processing your personal data.

Portability: You can request the transfer of your data to another provider.

Objection: You can object to certain processing activities, such as marketing.

To exercise these rights, please contact us.


7. Cookies and Tracking Technologies Our website uses cookies and similar technologies to improve your user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.


8. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be communicated on our website and become effective immediately upon posting.


9. Contact Information

If you have any questions or concerns about this privacy policy or your data, please
contact us at:
(+254)728-144-266
(+32)470-317-011
Email: info@gene-trans.com

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GeneTrans Webinar Invitation


Join Us for a Captivating Evening with GeneTrans

Join us for a captivating evening as GeneTrans goes live with its first public webinar, designed to demystify genetics and show how it directly shapes your everyday life. This isn’t just another science talk, it's a window into how your genes connect to your health, your identity, and your future. Whether you’re a curious professional, a student, or someone who simply wants to understand why genetics matters, this session is for you.

In this one-hour session, you’ll get an insider introduction to what GeneTrans is all about: our mission, our services, and our commitment to bridging science and real-life impact. You’ll learn the basics of how genetic traits are passed on, how they influence disease risk, and why personalized genetic knowledge is becoming important for individuals and communities alike.

Expect real talk, no heavy jargon, just thoughtful explanations. Expect stories how GeneTrans came to life, what it stands for, and why it’s rooted in global health equity. You’ll also have a chance to ask questions during a moderated Q&A session.

This is more than a webinar; it’s your invitation to be part of a community that believes science should be accessible, empowering, and even a little fun. So, show up with your questions, your curiosity, and maybe even your doubts. We'll be ready for all of it.

Registration is open through our website under the events section. Once registered, you'll receive a link to attend the live session. We look forward to welcoming you to this special moment in the GeneTrans journey.


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Welcome to GeneTrans – Your Partner in Genetic Health. At GeneTrans, we’re on a mission to make expert genetic consultation accessible to everyone wherever you are. We know starting your genetic health journey may feel unfamiliar, but don’t worry we’ll walk with you every step of the way.

Here’s what to expect when you begin care with us:
1. Confirm your identity so we can securely set you up in our system.
2. Share a few personal details to help us create your client profile.
3. Complete a brief consent form so we can offer you personalized, ethical, and confidential care.
4. Book your virtual appointment at a time that works best for you, no need to leave home.
5. Explore your payment options, including affordable self-pay rates and tailored packages.

Whether you're seeking clarity on your family health history, planning for the future, or making informed health choices, GeneTrans is here to guide you with compassion, accuracy, and professionalism right from your phone or computer.

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